eosos

Media services delivery, the smart way.

With a love for the media industry and a passion for service delivery, our goal is to help new and existing leaders in the media industry get service delivery right, every time.

Having a great solution is a fantastic feeling. Delivering it well, and consistently well, can be hard.

But it does not have to be.

Whether you are just starting out and need to set up your service delivery right from the beginning, are a leader looking to improve their department, or an investor trying to get more out of your investment – with us, your services will be set up for sustainable success.

For Investors

For Investors

Get expert advice on the viability of a new or existing investment.

Investment opportunities
• Strategy & Operability Feasibility Assessment
• Strategic Design/Business Operations Plan

Existing investments:
• Service Delivery Review
• Improvement & Transformation Programs

For Media Industry Players

For Media Industry Players

Make the most out of your service.

• Service Delivery Review
• Provider Identification & RfP Support
• Improvement & Transformation Programs
• Mentoring

For Founders

For Founders

Set your business up for success from Day 1.

• Strategy & Operability Checks of Your Idea
• Design, Implementation and Execution of Business Operations Plan
• Fractional Leadership (CEO, CTO, COO)
• NED Roles
• Mentoring

Change comes more from managing the Journey than from announcing the destination

William Bridges

Why team up with eosos.

We LOVE the Television, Media and Telecoms sector.
Where else can you cater to the most basic of human of needs, connecting and storytelling?

Our dream is an industry fully focused on our shared goal: bringing stories to people.
Enabled by simplicity and partnerships that are beneficial for all parties in the value chain. With a long term view, and short term agility to try things out. A thriving, buzzing place to be.

Our job is to help industry players get there.
To understand yourselves, each other, what matters and what can be let go to re-establish a healthy bottom line and happy team. Pairing deep industry knowledge with over 20 years of experience in the media industry with service design and experience management, we look at things holistically. To us, people, process, tool, are one entity, beginning, always, with people. Enabling them to make the right choices when it comes to tooling and processes is our way forward – because only then will you succeed even after we’ve left the room.

How we work

We want to make the industry better, and that includes helping you shine your way. Our goal is to help you along in your journey, with advice and solutions that fit your individual situation. Experience shows that the key to make your business shine lies in enabling people to do their best work. We’re in it for the long run and look to create a partnership, not a PowerPoint deck.

Our approach is based on holistic thinking. Any operation can be boiled down to three agents: People, Process, and Tools. The key to unlocking a business is to look at all of them.

PEOPLE

PEOPLE

Our industry relies not only on cutting edge technologies, none of what we do would happen if it weren’t for the people.
Our design and delivery activities keep people at the heart of what you do. Whether that is FOR people, WITH people, or BECAUSE OF people. We look at the entire value chain making sure all people involved are considered.

PROCESS

PROCESS

Clear and optimised processes make all the difference. Over time many processes get adapted, or become blockers in getting things done. Rather than just look at processes in isolation, we start by defining what good should look like. We then map this journey for all stakeholders and use that map as the baseline to optimise, adjust or design a process. This way we make sure that a single process, or collection of processes work together in harmony driving service excellence at all fronts.

TOOLS

TOOLS

It’s not just about having the right tool for the job, you also need to make sure you use the tool in the right way. We often hear that things don’t work because the tool doesn’t work – when in reality the tool is not set up correctly to meet YOUR needs. Like processes, we look at things in a more holistic way to make sure we know what good looks like and then look at using the right tools and help you configure them in such a way that they become an value driver instead of a cost and hinderance.

Let’s Talk About Your Project

Get Connected.

Get in touch if you’d like to know more